Frequently Asked Questions (FAQs)
Our Services
Q: What services do you offer?
A: Chasing Hope Counseling provides telehealth therapy for women 16 and older in Connecticut. We specialize in stress management, grief counseling, postpartum mental health, work-life balance, relationship therapy, and more.
Q: Who do you help?
A: We focus on supporting women navigating life’s challenges, including emotional well-being, relationships, parenting, and career stress.
Q: How do you conduct therapy sessions?
A: All therapy sessions are conducted via telehealth, ensuring flexibility and comfort from the privacy of your own home.
Appointments & Scheduling
Q: How can I book an appointment?
A: Booking is simple! Visit our Services page to schedule your session or contact us for assistance.
Q: What are your hours of operation?
A: We offer flexible appointment times, including morning, afternoon, and evening sessions to fit your busy schedule.
Q: Can I cancel or reschedule?
A: Yes, you can cancel or reschedule with at least 24 hours’ notice. Contact us to adjust your appointment.
Payments & Insurance
Q: What forms of payment do you accept?
A: We accept major credit cards and the following insurance plans: Medicare, Husky, Anthem, Aetna, Cigna, and Optum.
Q: How can I verify my insurance coverage?
A: Contact us, and we’ll help verify your insurance benefits to ensure a smooth process.
Q: What are your fees if I’m paying out-of-pocket?
A: Out-of-pocket costs depend on your specific needs. Contact us to discuss rates and payment options.
What to Expect in Therapy
Q: Is therapy confidential?
A: Yes, your privacy is our priority. All sessions are confidential and comply with strict HIPAA guidelines.
Q: What happens during the first session?
A: In your first session, we’ll explore your challenges and goals to create a personalized therapy plan.
Q: How long are therapy sessions?
A: Most sessions are 50-60 minutes, giving us ample time to address your concerns.
Additional Information
Q: What if I’m in crisis?
A: For immediate help, please call 911 or the Suicide & Crisis Lifeline at 988. Our services are not suitable for emergencies.
Q: Do you offer in-person sessions?
A: Currently, we provide telehealth services only, allowing us to serve clients across Connecticut with ease and flexibility.
Q: How can I get in touch?
A: Visit our Contact Page, and we’ll be happy to answer any other questions you may have!